Menu
Connect NZ ramps up distribution play

Connect NZ ramps up distribution play

Document and communications integrator Connect NZ is on a drive to build the company’s distribution business, after rebranding its associate company Communications Exchange as Idvio.

Communications Exchange already distributed Connect NZ’s Panasonic business print solutions agency and Shoretel unified communications offerings. Connect NZ became a Shoretel partner in March and distributed the agency through Communications Exchange alongside Connector Systems.

However, Connect NZ expects to be able to drive the Shoretel business forward, now it has formed Idvio and has become the exclusive Shoretel distributor.

Two Connect NZ product managers have moved across to Idvio and it intends to recruit a general manager early next year, to form a strategy to grow its distribution business.

Along with Shoretel and Panasonic, Idvio will begin distributing Dart (Digital Auditing Real Time), a managed print monitoring service developed by Connect NZ’s in-house innovation team.

IT services general manager Rodney Featherstone says Dart is a unique offering when compared with print management applications, provided by vendors with their print hardware. He says Dart is focused more on the needs of customers than IT managers and caters for all models, not just those of a particular vendor.

“We identified most businesses care about cost, how much they are printing, and how much they can save. They are business questions not technology questions.

“The most important questions are the ones the client can’t answer, but usually financial decisions are being made based on those answers.”

Dart identifies network-connected devices and reports to Connect’s server every 15 minutes, giving customers a web-based portal to view monthly output volumes and running costs. It automates toner management, with toner shipped from Idvio, and automates billing.

Next year, resellers will be able to offer Dart through Idvio.

Connect NZ’s management structure has also been changing since its formation in 1979, having grown to include four branches, Auckland, Hamilton, Wellington and Christchurch.

The company now has divisional managers overseeing each technology area – AV, voice, IT services and the document business. Featherstone says this makes it easier for vendor suppliers to deal with Connect NZ, rather than communicating separately with each branch.

The other three managers are Ian Gaunsel (AV), John East (unified communications) and David Thompson (document). Each reports to CEO Karl Rosnell.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags connect nz

Featured

Slideshows

Meet the leading female front runners of the Kiwi channel

Meet the leading female front runners of the Kiwi channel

Reseller News honoured the leading female front runners of the New Zealand channel at the 2018 Women in ICT Awards (WIICTA) in Auckland. The awards honoured standout individuals across seven categories, spanning Entrepreneur; Innovation; Rising Star; Shining Star; Community; Technical and Achievement.

Meet the leading female front runners of the Kiwi channel
Meet the leading customer-centric Microsoft channel partners

Meet the leading customer-centric Microsoft channel partners

Microsoft honoured leading partners across the channel following a year of customer innovation and market growth in New Zealand. The 2018 Microsoft Partner Awards recognised excellence within the context of the end-user, spanning a host of emerging and established providers.

Meet the leading customer-centric Microsoft channel partners
Reseller News launches new-look Awards at 2018 Judges’ Lunch

Reseller News launches new-look Awards at 2018 Judges’ Lunch

Introducing the Reseller News Innovation Awards, launched to the channel at the 2018 Judges’ Lunch in Auckland. With more than 70 judges now part of the voting panel, the new-look awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors.

Reseller News launches new-look Awards at 2018 Judges’ Lunch
Show Comments