Channel partners and the ICT community at large offer messages of support and help to colleagues in Christchurch following yesterday's earthquake. Renaissance and YOOBEE update Renaissance has a long history with Christchurch and we are all doing what we can for the city now. At Renaissance we are moving forward quietly, humbly and respectfully in support of the family, friends, staff, and colleagues that we are seeing affected by this terrible tragedy. We have asked for assistance from our vendor partners and are in discussions with a number of organisations in education and the design industry to see how we can help there.
If the meantime if any reseller or customer in Christchurch needs to contact us regarding service, quotes and insurance, our 24-hour contact centre 0800 4 YOOBEE is there to help. We are delivering as and where possible to our Christchurch resellers, retailers and customers thanks to the terrific support from Courier Post and our logistics partners. We continue to serve our resellers and customers around the country and are prioritising all activities related to the emergency response.
We have three Christchurch locations and all were safely evacuated but NatColl and Magnum Mac/YOOBEE buildings in the CBD suffered some damage and remain inaccessible. We are awaiting official damage reports from the professionals who are in charge of assessing all the buildings in the cordoned off zone. We will not be returning sales activities to those locations until they are declared safe to re-enter. In the meantime we have been using our Dunedin premises to logistically support our affected staff and their families. Our Student IT store at the Canterbury University appears to be unaffected.
Renaissance has had a very long history with Christchurch and we don’t plan to change that now. MagnumMac and the National College of Design (Natcoll) were started there and are integral to the design community in Christchurch. Creating, and supporting creative communities, is a key part of everything we do. We will be doing everything we can to review what options are available to us to provide business continuity to our staff, our customers and our students. Our Response Team is also working to establish alternative service areas in Christchurch to assist customers needing equipment, supply and repairs. The MagnumMac/YOOBEE store in Christchurch is closed and is still to be assessed for damage. The future for many CBD buildings is unknown at this time. We are reviewing options now that may allow us to deliver a retail experience in a different location while we wait for that response.
Gen-i and Telecom updates Gen-i and Telecom are providing regular earthquake response updates through their respective websites and social media. "Today our big priority has been making sure all our people and their families are safe, and we’ve accounted for all our folk right across the Telecom Group," says Chris Quin, CEO Gen-i Australasia according to a statement posted Thursday night. "Like many of you, we have people seriously impacted and we’re doing everything we can to support them and their families." "We continue to focus on supporting emergency services, civil defence, health and safety and government agencies as they mobilise people and resources in Christchurch to lead and support the rescue effort...The Christchurch network remains affected by physical disruption and ongoing power issues, particularly in the eastern parts of the city. Our team on the ground and across the country is working around the clock to provide every support possible to Christchurch....Our data centres remain operable and our managed networks are performing well. As the needs of the emergency service providers have been sustainably met, we’ve started to work with core service providers to maintain other essential communications services.We are committed to supporting Canterbury every step of the way back." "If there is anything more that we can do to support your business and your people during this time, please contact your client manager, myself (027 442 0902 or email@example.com or @chrisjquin) or your normal service contacts at our MCC. Alternatively, please visit www.gen-i.co.nz, www.telecom.co.nz, as well as @Geni_ICT or @chrisjquin on Twitter and Facebook for further updates."
"It is hard to capture in words the pain and loss felt by the people of Canterbury and across New Zealand. We all feel connected to the suffering and pray for the safe return of loved ones who are still missing."
"The Gen-i team and I are all personally very committed to doing all we can to support you and the local community. "
"Our efforts will continue for as long as it takes."
Tony Stewart, CEO of Intergen says CBD office has sustained significant damage The CEO of Intergen has posted an update on the company's website and says all staff in Christchurch is safe but Intergen's CBD office has suffered extensive damage and will be closed until further notice. Intergen's Emergency Management team is currently working through the company's contingency plans. "In the hope of lessening the hardship felt by our Christchurch team in whatever way we can, we are offering to relocate staff members and their families, enabling them to work out of our other offices," adds Stewart. Intergen will continuing posting updates through the company's Twitter account: TeamIntergen. Paul Johnston, managing director of Simms International, offers support "Like so many others, the team at Simms have family, friends and work colleagues who have been affected by the Christchurch earthquake. Our thoughts and prayers are with them and all the people of Christchurch.
We have spare office space for about four to six people in Auckland which we would be happy to let any Christchurch company that needs to re-locate use. We are also recalling all our demo and loan equipment and have made it available to various companies and organisations as needed."
Ingram Micro Managing Director Gary Bigwood says thoughts are with those affected "We are all shocked and saddened to hear the devastating news from Christchurch.We know many of you will have been impacted by these tragic events, and our hearts go out to all those affected."
Connect NZ issues statement
"The team at Connect NZ extends our heartfelt condolences to the people of Christchurch city. Our thoughts and prayers are focused on those who have lost so much, so quickly. For those who have known our Canterbury team over the years, we are happy to report that they and their families are safe and well. Our office in Fitzgerald Avenue has been shaken badly, and although still standing, will need engineering assessment before re-occupation. Until this happens, emergency network related calls are being handled by our national call centre and we are working around the clock to get our affected customers operational. We have additional engineering support that will be flown in to Christchurch as soon as the infrastructure is made available. We remain a national company committed to supporting our local partners."
New Zealand Trade and Enterprise has set up a collection for laptaps “Christchurch earth quake - you can help. If you have a working laptop you can donate, send it to New Zealand Trade & Enterprise, well packed with the hardware and software specifications listed on outside of box to:
John Ferguson, Sector Manager - Digital Content & Technology, New Zealand Trade & Enterprise, Level 11, 23-27 Albert St, Auckland. We will find a business that can use it. Please be generous.”
NZICT CEO Brett O’Riley offers his support
“Our thoughts are with our colleagues in Christchurch throughout the Hi-Tech and ICT industries that have faced some of the worst moments of their lives in the aftermath of yesterday afternoon’s earthquake. We have been working closely with many organisations in Christchurch over the last 9 months with planning for RWC2011, and experienced their sense of frustration and stresses that resulted from the previous earthquakes. To now face a further earthquake with the tragic loss of life and the destruction of physical assets is truly devastating.
Personally I was about to hold a conference call with colleagues in Christchurch at 1.00 pm yesterday and in the aftermath I have been unable to reach them to confirm their safety. Our prayers are with them and their families.
Throughout our industry people have quickly rallied to ensure telecommunication and IT services are available and able to support the massive task facing the people of New Zealand today – thanks for the spirit and commitment many of you have shown.
If there is anything that NZICT Group can do to support actions you may be taking then please contact me on 021 02709021 or our office on 09 475 0204.”
TUANZ CEO Paul Brislen offers his organisation’s support:
“If there’s a business that needs to relocate, we’ll see what we can do to help out. We’ve been checking in with various friends and family around the TUANZ group to see if they need anything. It seems so silly to think about office work at this time, but if we can help at all, please get in touch.”
InternetNZ CEO Vikram Kumar offers his support
Our thoughts are with everyone in Christchurch. We're saddened by the loss of so many precious lives and heartened by some of the good news about those saved.
NZCS Chief Executive Paul Matthews has received worldwide messages of support
The Society has been inundated with comments and well wishes from members and kindred organisations around the world, including from Greece (who experienced their own in 1999), the UK, Canada, South Africa, Australia and others.
Like most of New Zealand, I watched the developments with sadness and a sense of dread, and the Society stands ready to assist with the recovery effort in any way possible. ICT professionals will have a significant role to play in the weeks and months ahead and our members around New Zealand, and in fact the ICT profession across the world, stands ready to pull up sleeves and help. Website helping Christchurch businesses
Business.eq.org.nz is the website set up to help businesses in the areas affected by the earthquake. The website has been set up to p to coordinate the efforts of a number of organisations and businesses who want to deliver support to the Christchurch based IT sector. Via Twitter
@Bobpinchin: Any ChCh tech company needing to relocate to Akl on temp basis we can accomodate up to six people free.
@paulbrislen (Tuanz): we have office space spare in Takapuna (Akl) if you're out of your ChCh office and need a desk/facilities/etc. Let me know.
@WaveAdept: Stuck in Wgtn & need desk, power & internet then join us on L6, 50 Manners Street. Call (021-169 1359) or just walk in ^MR @chrisjquin (Gen-i): Team are distributing solar mobile phone chargers through civil defence later today. Good solution #eqnz @Geni_ICT