Menu
Samsung cleared of laptop keylogger accusation

Samsung cleared of laptop keylogger accusation

Samsung Electronics' laptops do not contain a secret program that logs keystrokes, security researchers have found, chalking the problem up to a mistake by an antivirus program.

An IT consultant based in Toronto, Mohamed Hassan, said on Wednesday he bought a Samsung R525 and later a R540 laptop and found the StarLogger program made by a company called de Willebois Consulting. StarLogger can log all keystrokes and capture screenshots.

But Samsung and the security company F-Secure did further research and found that the VIPRE antivirus software mistakenly associated a Windows root directory folder called "SL" with StarLogger.

In a statement on its website, Samsung said the SL folder is a Microsoft Live Application folder for multi-language support. The "SL" stands for the Slovenian language, and other folders are installed depending on language, such as "KO" for Korean and "EN" for English.

"Our findings indicate that the person mentioned in the article used a security program called VIPRE that mistook a folder created by Microsoft's Live Application for a key logging software, during a virus scan," Samsung said.

F-Secure bought and tested a series of Samsung laptops -- the R540, RF710, QX310, SF510, X125 and NF310 -- and didn't find StarLogger.

GFI Software, which makes VIPRE, concurred with the findings. "A Slovenian language directory for Windows Live is causing us considerable headaches this morning, and we have no one to blame but ourselves," GFI said in a blog posting. The company said it had fixed the issue in the latest update -- definition set 8878 -- of the software.

Hassan couldn't be reached for comment Thursday, but in an interview Wednesday, he said he'd sent Samsung public relations e-mails about his article a week before it was published. Those e-mails were trapped by antispam filters, said Samsung spokesman Jason Redmond.

Hassan's allegations were published by Network World, which is owned by the IDG News Service's parent company, IDG.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags samsunginternational news

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

Channel kicks 2021 into gear as After Hours returns to Auckland

Channel kicks 2021 into gear as After Hours returns to Auckland

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Pantry at Park Hyatt in Auckland to kick-start 2021.

Channel kicks 2021 into gear as After Hours returns to Auckland
The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Show Comments