Menu
Black Box product deals with data caps

Black Box product deals with data caps

Product currently has 35 resellers in New Zealand

Online backup provider Black Box Backup has introduced a new service which should help customers who have a restrictive data cap or low broadband speed.

The reseller’s technician goes to the customer site and does an export backup to a portable drive, which is then uploaded via the reseller’s high-speed internet connection to Black Box Backup.

“This is the first of several new services we are planning to offer,” says managing director Bryan Hall.

He has recently signed three new resellers: Zephyr IT in Wellington, Vital IT in Auckland, and Innovative in Dunedin.

“We’ve now got 35 resellers, giving us national coverage,” he says. “We’re now in the top five by volume backup providers.”

Black Box Backup was launched around 18 months ago.

Hall says demand for the service is across the board and is being driven, as much as anything, by being a simple model.

“That said, there’s still a perception in the market that such a service is expensive and difficult. Some resellers have a view that providers such as us want to control the market.

“There’s also a perception that broadband is expensive.”

He says none of Black Box Backup’s resellers are charging more than $1.50 per gigabyte. “Their pricing is within a band, depending on what they are selling.

“Most are selling just our online solution but we have a no commitment agreement, which means they can sell other solutions.”

Hall says that, on average, he’s getting just five support calls a week “usually to ask how to do something. Backend technology is very stable these days.”

The hosted service is mirrored to two geographically separate tier 3 data centres on Raid redundant hardware.

“No data ever leaves New Zealand,” Hall says. “Customer data ownership is enshrined in our agreement.

“Our resellers’ customers range in size from five-person organisations to up to 150 people. Our SaaS model subscription-based service is viable for even larger organisations.”


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags black boxbryan hall

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments