Enterprise IT has renewed its contract to provide full time support for Air New Zealand’s Oracle databases.
The Unix and SQL specialist integrator won the original outsourcing contract two years ago, a deal that at the time was the biggest since the company’s founding in 2005.
The two-year deal will see Enterprise IT continue the around-the-clock support of the airline’s mission critical systems. According to CEO Stuart Speers, the company has been able to get its response time down to 15 minutes.
“It’s that level and dedication the technology team has that keeps us to a very tight SLA, and return to operation to be quite tight,” says Speers.
Enterprise IT cut its teeth on database management, but recently the company in the last few years has built out its offerings, with a greater focus, especially since the original Air New Zealand deal, on annuities for outsourcing arrangements, as well as from bolstering expertise in SQL. And with Oracle’s purchase of Sun, the company is also refocusing on SPARC/Solaris.
“In the early days, obviously with my background in Oracle technology, that’s where we started out, doing database consulting work and really with customer demand and what we were doing in the Oracle space we expanded to SQL server back in 2007 or so, and that’s growing for us nicely as well,” says Speers. “There’s also Linux as both a standalone offering away from databases as well as under the Oracle database itself.”
In addition to this, the Auckland based company recently opened a shared office space with Optimal BI in its first foray into the Wellington market. Speers says the move had been months in planning, and made sense considering the company’s relationship with Optimal.
“Victoria McLennan and myself have known each other for many years as part of the Oracle user group,” says Speers. “Business intelligence is definitely complementary to what we do, and we’re already in some shared customers so it makes sense.”
The move into Wellington made sense for Enterprise IT as a member of the Revera IaaS catalogue-aligned Stack Alliance, and to open new doors for business.
Enterprise is currently halfway through the process of getting certified as a specialist in Oracle virtual machines, part of the company’s plan to be certified across the Oracle database rack by the close of its current fiscal year which ends in March. The company also recently became certified by Red Hat.
Enterprise IT employs a staff of 25 with some contractors, and Speers says there are some plans for further growth beginning in February.
Regarding its shared office space with Optimal, Speers says one of the areas where he’s had an eye on was in big data.
“We’re talking to Harmonic [an analytics provider] about a cloud-based offering together using Oracle’s BI solutions,” he says. “That’s where I see our relationship with Optimal coming through.”