Naverisk has announced the general availability of Naverisk V5.2, which the company says includes significant partner lead enhancements.
One of the key features of the new version is the addition of Client Support Portal. Naverisk partners can now offer their client's access to a branded web based Support Portal. Nominated staff at client sites can login to raise, check and update Support Tickets, access IT related documentation, review IT assets under management and Remote Control managed devices.
“The V5.2 release is huge for our partners. Our RMM automation feature set has bee significantly extended and our new Client Support Portal allows our partners to really differentiate their services and improve the quality of their client relationships. Native Mac support and the Support Portal in particular were a hugely popular request from our global partner base”, says Jon Kalaugher, Naverisk's CEO and founder. “V5.2 again reinforces Naverisk's position as the leading end-to-end business management platform for SMB focused IT service providers and MSP's on the market today”.