X4 Consulting launches with big ambitions, and ties to Intergen

X4 Consulting launches with big ambitions, and ties to Intergen

A new consulting firm takes on the 'she'll be right' attitude in aligning technology to business

Mick Bell has been working in IT and living in New Zealand long enough to make credible observations about how well technology gets matched to business here.

“I think there’s been a weakness for a number of years around organisational management and business improvment,” says Bell, who has been in New Zealand for 18 years. “It’s all about getting business improvement through processes and technologies. We’re not so good at it as we should be in New Zealand.”

Bell says this is the idea behind X4 Consulting, which officially opened for business in March. The company was set up to provide expertise in business analysis, eneterprise architecture, business process improvement, and organisational change management.

“There’s a bit of a ‘she’ll be right’ attitude around change. There’s yes we have to put new technology in but we forget that we have to worry about the people that are using the technology,” Bell says. “How do we communicate change, and how do we train them and lift the processes they use with a new technology and make sure they’re appropriate? There’s a casualness about the business side of the change rather than the technology.”

X4 Consulting has been doing business since last November, operating under the Intergen brand over its first few months. Intergen has taken a 50 percent stake in X4, and is integral to the consulting firm’s expansion plans.

“We have 12 people currently and we’re going to grow to 40 in three years in Wellington and 40 in Auckland and 40 in Sydney in five years,” Bell says. The companies will “cross pollinate” as much as possible, he adds, with X4 using Intergen’s presence in Sydney and Perth as their “beach-head” in Australia.

"Having a business consulting capability that complements the services Intergen provides has been on our roadmap for some time," says Simon Bright, Intergen's COO. "Mick has a strong track record in operating at board and CEO level delivering outcome-focused projects, and in having X4 Consulting as Intergen’s consulting arm, this allows us to bridge the gap between technology solutions and business benefits." “We’ll piggy-back on their projects until we have a critical mass in that maket,” Bell says.

Bell says he knew the team at Intergen for years before partnering in the consulting business.

“They got excited about the vision and the opportunuity to fund us and use that to complement our services,” he says. “The synergy was obvious. They are known for their technology capability, but technology is only part of the equation.”

This is where New Zealand companies and their IT partners get it right, says Bell.

“We’re pretty good about putting the technology in,” he says. “But the reason projects fail in my experience usually isn’t around the technology but around the clients’ requirements. They’re not defined, understood or even proved in the first instance.”

Among the initial 12 staff are Kirsten McLay, a returning expat coming off a six year stint with IBM in the United Kingdom, where she was a senior managing consultant-business architect. Boris Guskee will head up X4’s enterprise architecture practice, with Edward Abrahamson leading business process improvement, and Gary Edgerton leading the organisational change management side, all of whom have years of experience in their fields.

Bell says any IT professional considering going out on their own as a consultant or reseller has some basic things to think about first.

“I think if you’re starting a business, you really have to understand what’s available, and how you can utilise your networks and realtionships, but also surround yourself with talent,” Bell says. “No matter how good you are, the sort of collective power of multiple brains is better than one.”

Follow Us

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.



The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments