TEIQ is now the first Riva Integration Server for SugarCRM locally, having became an authorised partner for the SugarCRM open source platform last year. Riva was developed by Canadian firm Omni Technology Solutions and provides server to server integration between CRM systems, such as Salesforce.com, Microsoft SharePoint, Microsoft Dynamics CRM, SugarCRM, Oracle CRM On Demand and Sage SalesLogix, with Microsoft Exchange and Novell GroupWise applications. These applications include Outlook, Entourage for Mac, BlackBerry and ActiveSync mobile devices, including the iPhone.
TEIQ managing director James Beamish-White says it is already “actively pursuing” some SugarCRM integration opportunities.
“There is a huge opportunity to help businesses maximise the value of their CRM investments,” he says. “Riva Integration Server will not only save a lot of people time, but will also provide more accurate sales data for reporting, forecasting and analysis.”
TEIQ develops web, mobile and integration offerings and was an informal partner of SugarCRM for several years, before achieving Bronze level status in SugarCRM’s partner programme in April. It provides SugarCRM implementation and consultancy, including migration, customisation and hosting.