Menu
Jive Software adds integration tool for its enterprise social platform

Jive Software adds integration tool for its enterprise social platform

The add-on was built with technology Jive acquired when it bought a company called StreamOnce

Jive Software has released an add-on to its enterprise social networking (ESN) software that automates and simplifies the process of integrating Jive's suite with third-party systems.

The add-on is based on technology Jive acquired when it bought a company called StreamOnce. At launch, the StreamOnce add-on links Jive's ESN suite with the Gmail and Microsoft Exchange email servers and with the DropBox cloud storage app.

Later on, it will integrate Jive's product with ERP (enterprise resource planning) and CRM (customer relationship management) software from vendors including Oracle, NetSuite, Salesforce.com, SAP and SugarCRM. The StreamOnce add-on is available now. Jive officials declined to say how much it costs.

Prior to acquiring StreamOnce, Jive had made custom integrations between its software and several third-party products, including Microsoft's SharePoint collaboration server, Microsoft's Outlook email client, the Box cloud storage and file sharing app and Salesforce.com's Chatter ESN product. Jive also provides a set of APIs (application programming interfaces) that external developers can use to create bridges between their applications and Jive's software.

However, the acquisition of StreamOnce was prompted by Jive's belief that it's crucial at this point for ESN software, such as its own, to be easily and deeply integrated with customers' business applications. That way, people can use Jive as their primary collaboration "hub" which is connected with their work applications.

Above all, a product like Jive's can't exist as a stand-alone tool, said Tim Zonca, the company's senior director of product marketing. "Social software isn't a destination," he said. "People shouldn't have to be tab-hopping among applications. We want to provide a cohesive experience."

ESN suites like Jive's offer users a set of social media tools adapted for workplace collaboration, including employee profiles, activity streams, wikis, discussion groups, microblogging, tagging, comments and document sharing. However, recent studies from several IT research firms have found that often these tools don't generate the necessary engagement level among end users. When this happens, these products fail at their core and basic mission of improving and increasing communication and collaboration among employees.

For example, in an ominous prediction, Gartner recently said that through 2015, a staggering 80 percent of social business efforts will fail to achieve their intended benefits, due to what the company called "inadequate leadership and an overemphasis on technology."

Unsurprisingly, ESN vendors are heeding the warnings and boosting their efforts to make their products easier to integrate with third-party business applications. Their goal is to make it easy for end users to tap the social collaboration capabilities that their ESN tools provide within the context of the software they use most frequently at work.

Despite the challenges and growing pains, ESN software is hot. In June of last year, IDC forecast that between 2011 and 2016 the compound annual growth rate for enterprise social software will hit 42.4 percent, taking spending from US$767.4 million in 2011 to almost $4.5 billion in 2016.

Meanwhile, Gartner predicted that by 2016, 50 percent of large organizations will have internal enterprise social networks, of which 30 percent will be considered "as essential as email and telephones are today."

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags softwareapplicationsJive Software

Events

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments