Menu
Google launches Apps certification program for IT pros

Google launches Apps certification program for IT pros

Google will test reseller knowledge and skills in deploying, developing for, supporting and selling the Apps suite

Google has launched a program to certify that staffers at Google Apps resellers have specific expertise, knowledge and experience working with the company's hosted collaboration and communication suite.

The Google Apps Certification Program will offer badges for various areas of expertise, including Apps deployment, sales, software development and technical support.

At launch on Wednesday, the program will offer globally its first certification, Google Apps Certified Deployment Specialist, for IT professionals who know how to configure and implement the suite.

The materials, including study guides, are only in English, but Google plans to translate them into other languages. Certifications for other areas, like sales and application development are in the works.

Demand for a certification program came both from channel partners and from Apps customers, said Stephen Cho, director of Google Apps Channels.

"Customers have been asking for a way to identify partners who have expertise on staff, to make sure they have successful deployments," he said. "And partners have been asking for a way to differentiate themselves by showing the depth of their expertise."

The ideal candidates for the deployment certification should have several years of IT services experience in general and be very knowledgeable about Google Apps through study and online seminars, as well as through at least three hands-on deployments, he said.

This program shows that Google is making a more serious effort for its enterprise business by strengthening its partner ecosystem, said industry analyst Rebecca Wettemann from Nucleus Research.

"It will be easier for customers to make the leap with Apps if they can easily identify a local partner that can help them with installation and administration as well as user adoption strategies," she said via e-mail.

Channel partners interested in having staffers certified need to buy a special, $US45 webcam from Google and pay $100 per person who takes the test.

The tests, which last several hours and consist of multiple-choice questions, are monitored live by a Google representative through the webcam. Results are computed as soon as the test is over. Those who pass, receive via e-mail a diploma and access to an official badge graphic. Those who fail are told which areas they need to improve upon.

IT professionals who pass the test are understood to be qualified for deployments of all Google Apps versions: Apps for Business, Apps for Education, Apps for Government, as well as the standard edition of the suite.

After obtaining the certification, IT professionals will have to attend a minimum number of Google Apps webinars. Google will keep tabs on this. The certification has to be renewed every year by taking the test.

While the certification is primarily aimed at channel partner staffers, it is also available for Apps customer organizations that want to make sure that their IT employees are qualified to deal with their Apps implementations.

Until now, Google only had a certification program for channel partner organizations, called Google Apps Authorized Reseller Program. This new program is aimed at individuals within those channel partners.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags cloud computinginternetGooglesoftwareapplicationse-maildistributionSoftware as a serviceOffice suites

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments