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Antec issues 'illegal imports' warning to resellers

Antec issues 'illegal imports' warning to resellers

The vendor stated any products brought in through what it calls 'illegal channels' don’t feature the official Antec identification number and aren’t covered by its official warranty

Components and gaming accessories vendor, Antec, has issued a warning to Australian and New Zealand resellers about sourcing imported products that it deems to be 'illegal.'

Antec A/NZ marketing and sales manager, Irina Tsikun, said it deems a product as being illegally imported if it is not accessed through its authorised Australian distributor, Altech Computers. She also referred to it as being illegal because it is not supported by its warranty terms and conditions and certain products are not certified to be used in the Australian market.

The vendor stated any products that have been brought in through 'illegal channels' don’t feature the official Antec identification number and aren’t covered by its official warranty.

"Products imported and distributed through other sources are illegal," the statement said.

Tsikun said it had known for several months that Antec products have been imported 'illegally' through another Australian distributor.

"Sometimes we see our products on their website," she said. "They're not an authorised distributor. We want to confirm these products are considered to be illegal if they're not distributed through our legal distribution partner in Australia.

"Our strategy is to make everyone know that uncontrolled products imported to the country are not supported under warranty and we have a specific code for Australian products."

Tsikun said it had not yet contacted the distributor in question about the matter.

"We want to protect our channel and our business in Australia because the feedback from resellers is tough to hear and more people have been complaining about it," she said.

Genuine Antec products should only be sourced through its official distributor, Altech Computers.


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