Menu
Cisco settles antitrust suit over software updates

Cisco settles antitrust suit over software updates

A network maintenance company charged that Cisco squeezed out third parties

Cisco Systems has settled a 2008 lawsuit in which independent network maintenance company Multiven charged that Cisco forced customers to buy its SMARTnet service plan in order to get bug fixes and software updates.

Multiven agreed to drop its claims against Cisco, and Cisco dropped countersuits against Multiven, network expertise platform Pingsta, and Pingsta founder Peter Alfred-Adekeye. The terms of the settlement were sealed. Each party will pay its own legal costs, according to an order filed July 28. Multiven announced the settlement on Monday.

Multiven provides technical support, maintenance and consulting services for networks from multiple vendors. It sued Cisco in December 2008, charging that the dominant network equipment vendor did not make necessary software updates and bug fixes for its products available to third parties. Instead, Cisco made those updates available only to customers of its SMARTnet service, preventing third parties from servicing Cisco equipment, Multiven alleged. The suit was filed in the U.S. District Court for the Northern District of California, in San Jose.

Pingsta is a collaborative platform designed to let users procure network expertise on a pay-per-use basis from experts who work at will.

Cisco was not immediately available for comment. In December 2008, in response to the suit, the company said its customers were not required to buy Cisco's services and that thousands of partner companies offered service programs, including bug fixes, for Cisco gear.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags legalNetworkingtelecommunicationantitrustCisco SystemsCivil lawsuitsMultivenPingsta

Featured

Slideshows

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News honoured the industry’s finest on a standout evening for the New Zealand channel, recognising the achievements of established partners, emerging players and innovative start-ups, in front of over 460 technology leaders in Auckland.

Reseller News Innovation Awards 2018: meet the top performing partners
Champagne Reception kicks off Reseller News Innovation Awards 2018

Champagne Reception kicks off Reseller News Innovation Awards 2018

More than 460 channel leaders came together to toast the top performers of the New Zealand industry, during the opening Champagne Reception at the Reseller News Innovation Awards 2018 - in association with Techbuyer.

Champagne Reception kicks off Reseller News Innovation Awards 2018
Chasing innovation: how Kiwi partners can create a new customer agenda

Chasing innovation: how Kiwi partners can create a new customer agenda

This exclusive Reseller News Roundtable - in association with Rhipe and Microsoft - detailed a blueprint for customer success, outlining the new role of the modern-day partner and wider network in New Zealand.

Chasing innovation: how Kiwi partners can create a new customer agenda
Show Comments