Menu
Forrester: Be aware of Microsoft's licensing changes

Forrester: Be aware of Microsoft's licensing changes

Five key changes will affect buyers' decisions

Analyst house Forrester has identified five key issues that IT buyers need to consider before purchasing Microsoft products and upgrades after the company's recent pricing and licensing changes.

Although most of the changes were in favour of the customer, Forrester said that Microsoft has not done enough to address concerns such as the complexity of licensing for desktop virtualisation, and the mismatch between the cost and value of Office upgrades.

For example, the analysts warned that the price of Office Pro Plus 2010 had increased compared with Office 2007 from 1 May. Those with active Software Assurance before this date had instant rights to the new version, as well as access to extra modules that new buyers did not have.

Forrester said that this highlighted the fact that Software Assurance on Office is too expensive for many customers -- yet it could mean they miss out on new upgrade rights if they do not have it. It therefore recommended buyers to thoroughly evaluate the possible benefits of Software Assurance before committing to it.

Another issue that Forrester draws attention to is Microsoft's clarification on licensing options for virtualised and mobile office deployments.

From 1 July 2010, the primary user of a PC with an Office licence has rights to Office Web Apps with Office 2010, and get office roaming use rights (RUR) with active Software Assurance (SA). This means that the primary user can access Office Web Apps from PCs and external devices, and has rights to access Office via any streaming or virtualisation technology.

Forrester said that this clarification means that buyers may decide to retain SA on selected Office licenses in order to get the roaming use rights, but advised: "Ask your operations colleagues to evaluate alternatives that don't involve buying additional licenses or SA, including using the licensed PC as a server using solutions like GoToMyPC, pc Anywhere, or Office Web Apps. These options may be sufficiently credible to provide some negotiation leverage."

In addition to this, Microsoft has made changes to the Windows licensing policies regarding its use in virtualisation cases by extending device roaming rights and offering two ways to license virtual desktops.

From 1 July, customers with SA on their Windows client operating system will be able to access their Windows OS in a virtual desktop infrastructure environment without a separate subscription. Furthermore, PCs without SA on Windows will have access to a new licence called Windows Virtual Desktop Access.

Although Forrester said that these changes were "for the better", it was worried about SA playing such a large part in desktop virtualisation plans.

"Decisions concerning SA and Windows are no longer about just upgrade rights and other SA benefits. Sourcing managers must work with those responsible for their desktop environment to understand their desktop virtualisation plans and factor them into their Windows licensing strategy," it said.

Other issues Forrester identified include the replacement of the Select Licence program and the loss of a grace period for Software Assurance.

Microsoft announcing that it will replace its Select Licence with Select Plus from 1 July, Forrester encourages customers to upgrade to the Select Plus program as soon as possible. On the launch of Select Plus in 2008, Forrester had said that it believed the newer program to be "an improvement" on its predecessor.

Meanwhile, it warned that buyers will need to plan ahead before the expiry of Software Assurance, as Microsoft has removed a 30-day grace period in which a customer can renew Software Assurance without a penalty. This period used to be available when Software Assurance expired at the end of a Select License Agreement, and was useful for some customers to negotiate their terms for a new agreement.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Microsoftsoftware

Events

Featured

Slideshows

Channel kicks 2021 into gear as After Hours returns to Auckland

Channel kicks 2021 into gear as After Hours returns to Auckland

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Pantry at Park Hyatt in Auckland to kick-start 2021.

Channel kicks 2021 into gear as After Hours returns to Auckland
The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Show Comments