Menu
SMBs look to VoIP deployment

SMBs look to VoIP deployment

Lack of expertise is inhibiting factor

Small businesses are increasingly turning to VoIP as a telephony option. According to a survey from ISP Star, 41 percent of businesses with 100 employees or fewer have already adopted VoIP. In addition, 20 percent of respondents are looking at deploying VoIP systems within the next year.

There are some pitfalls however. The research, carried out by Synergy Research, found that the biggest barrier to VoIP deployment, was the lack of in-house expertise in managing VoIP networks. The lack of expertise has displaced security as the biggest inhibitor in deploying VoIP technology. According to the survey, just 9 percent of respondents viewed security as a major concern - that's a sharp contrast to a survey from Infosec, three years ago where 90 percent of companies surveyed nominated security as their major concern.

The main driver for adopting the technology is the need to save costs. According to the survey, 31 percent said that the financial pressure was the principal reason for switching to VoIP.

Hugo Harber, director of convergence and network strategy for Star said, "It's encouraging to see that SMBs are realising there are huge savings to be made from making the move to IP telephony. It's long been heralded as poised for mass market adoption, and we are now starting to see that this is the case for companies of all sizes from those with less than 20 employees to organisations with 1000+ staff. The lack of a set up charge in particular has been really attractive to Star's customers."


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Featured

Slideshows

Meet the leading female front runners of the Kiwi channel

Meet the leading female front runners of the Kiwi channel

Reseller News honoured the leading female front runners of the New Zealand channel at the 2018 Women in ICT Awards (WIICTA) in Auckland. The awards honoured standout individuals across seven categories, spanning Entrepreneur; Innovation; Rising Star; Shining Star; Community; Technical and Achievement.

Meet the leading female front runners of the Kiwi channel
Meet the top performing customer-centric Microsoft channel partners

Meet the top performing customer-centric Microsoft channel partners

Microsoft honoured leading partners across the channel following a year of customer innovation and market growth in New Zealand. The 2018 Microsoft Partner Awards recognised excellence within the context of the end-user, spanning a host of emerging and established providers.

Meet the top performing customer-centric Microsoft channel partners
Reseller News launches new-look Awards at 2018 Judges’ Lunch

Reseller News launches new-look Awards at 2018 Judges’ Lunch

Introducing the Reseller News Innovation Awards, launched to the channel at the 2018 Judges’ Lunch in Auckland. With more than 70 judges now part of the voting panel, the new-look awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors.

Reseller News launches new-look Awards at 2018 Judges’ Lunch
Show Comments