Menu
MacBook random shutdown problem highlighted

MacBook random shutdown problem highlighted

Apple's proud new generation of Intel-based Mac laptops may be facing yet another widespread problem, according to a website random-shutdowns.

The site, macbookrandomshutdown.com, was created by Matthew Swanson of Georgia, who found that his 2GHz MacBook began suddenly switching itself off a few weeks after purchase. "I started this site to discuss the issue. Is this happening to anyone else?" Swanson explained on the site.

Quite a few have, apparently. Since its launch about two weeks ago, the site has attracted dozens of posts, with shutdowns reported in India, Japan, Australia, the US and elsewhere. Users have also reported the problem on Apple's tech support forums and sites such as Mac Rumors. (http://forums.macrumors.com/showthread.php?t=213531)

An Australian user who took the laptop in for repairs said the problem didn't take long to recur. "I tested it in the store by opening three or four AVI movies I had on my hard drive, and what do you know? It shut down again!" he wrote.

Another user said Apple was replacing various parts of the system in an effort to track down the problem. "The Apple Store service department doesn't know what to do, but have agreed to swap the logic board, and replace the bezel, top case assembly and heat sink," he wrote.

So far Apple hasn't made any official acknowledgement of the issue.

Recently Apple has offered fixes for two issues widely experienced with the MacBook, discoloration and a "moo" sound. Last week Apple said it would recall nearly two million lithium-ion laptop batteries using Sony components after some of the batteries caught fire.

It isn't clear whether the shutdown problem is as serious as those issues, or whether it is a collection of similar, unrelated problems. Users have linked their shutdowns to particular applications, the heat sink and the power adaptor, among other things.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Events

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments