Menu
Samsung: "Very soon we will be sharing root cause report on Note7"

Samsung: "Very soon we will be sharing root cause report on Note7"

Samsung Electronics America President gets right to the Note7 point during CES 2017 talk

Samsung Electronics America President and COO Tim Baxter didn't mess around during the company's press event at CES 2017 in Las Vegas this week: He addressed the company's tough 2016 and fiery Note7 phablet debacle right away.

Baxter began: "As you know, this year was a challenging year for Samsung. Some of you were directly impacted and certainly many saw the media coverage, especially about the Note7. We continue our intensive efforts internally, and with third-party experts, to understand what happened and to make sure it doesn't happen again. And very soon, we will be sharing the root cause report on the Note7." (See Baxter's talk in the video below at about the 33-minute mark.)

Samsung has previously issued apologies regarding the Note7, which overheated and even burst into flames due to a lithium ion battery problem.

Samsung did not say exactly when the report about its ill-fated Android smartphone would be revealed, but it is believed to have been completed and could be issued as soon as this month so that the company can put the Note7 behind it.

MORE: Our interactive timeline of Samsung's phenomenal Note7 phablet flame-out

Baxter in his CES talk moved on to tout Samsung's market share growth in the United States in everything from TVs to wearables to, yes, phablets.

The company mainly used CES to make numerous announcements, including a partnership with Under Armour regarding fitness apps, new Chromebooks developed with Google, and a new gaming notebook called Odyssey.

MORE on the Hottest Products Being Introduced at CES 2017

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags samsung

Featured

Slideshows

Kiwi channel reunites as After Hours kicks off 2017

Kiwi channel reunites as After Hours kicks off 2017

After Hours made a welcome return to the channel social calendar last night, with a bumper crowd of distributors, vendors and resellers descending on The Jefferson in Auckland to kickstart 2017. Photos by Maria Stefina.

Kiwi channel reunites as After Hours kicks off 2017
Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow Electronics introduced Tenable Network Security to local resellers in Sydney last week, officially launching the distributor's latest security partnership across Australia and New Zealand. Representing the first direct distribution agreement locally for Tenable specifically, the deal sees Arrow deliver security solutions directly to mid-market and enterprise channel partners on both sides of the Tasman.

Arrow exclusively introduces Tenable Network Security to A/NZ channel
Examining the changing job scene in the Kiwi channel

Examining the changing job scene in the Kiwi channel

Typically, the New Year brings new opportunities for personnel within the Kiwi channel. 2017 started no differently, with a host of appointments, departures and reshuffles across vendor, distributor and reseller businesses. As a result, the job scene across New Zealand has changed - here’s a run down of who is working where in the year ahead…

Examining the changing job scene in the Kiwi channel
Show Comments