Menu
Gmail outage for business users continues over 12 hours later

Gmail outage for business users continues over 12 hours later

The mail outage appears to have affected business users in many countries

Gmail service for users of the Google for Work cloud-based productivity suite has been down for over 12 hours on Wednesday, apparently affecting users in a number of countries including the U.S.

Google first acknowledged the problem on its Apps Status Dashboard at 8:16 a.m. Pacific Time on Wednesday, stating that it is investigating reports of an issue with Gmail. “Based on reports, it affects only Google for Work Gmail users," Google said. Affected users were redirected to a page with 'Service not available, contact your administrator.'

The company reported soon after that it had identified the root cause of the issue and was implementing a potential fix. Google subsequently said that the Gmail service had already been restored for some users, and at one point said it expected a resolution for all users in the next one hour. In later posts it dropped the promise of a resolution for all users in one hour, suggesting that the problem could be more serious.

“Please note this time frame is an estimate and may change. Delivery of messages sent to affected users during the issue may be delayed,” it said in these subsequent messages.

When contacted for information on the issues involved and how long the disruption was expected to last, Google’s press team referred to the Apps Status Dashboard for the latest information. A number of users reported they were affected. “Gmail is down & I work as a freelance writer & am I law school. You can imagine how my night’s going,” wrote a user in Pittsburgh, Pennsylvania, who said she had to apologize to clients but couldn’t do that either.

Purple Dog Design, a web design and e-marketing company in New Zealand for small and medium enterprises, said a number of its clients were affected in the U.S., Australia and New Zealand. The Idaho Statesman said late Wednesday that widespread Gmail outages in the U.S. and U.K. left many of its editorial, circulation and advertising staff unable to access their accounts.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Featured

Slideshows

Examining the changing job scene in the Kiwi channel

Examining the changing job scene in the Kiwi channel

Typically, the New Year brings new opportunities for personnel within the Kiwi channel. 2017 started no differently, with a host of appointments, departures and reshuffles across vendor, distributor and reseller businesses. As a result, the job scene across New Zealand has changed - here’s a run down of who is working where in the year ahead…

Examining the changing job scene in the Kiwi channel
​What are the top 10 tech trends for New Zealand in 2017?

​What are the top 10 tech trends for New Zealand in 2017?

Digital Transformation (DX) has been a critical topic for business over the last few years and IDC is now predicting a step change as DX reaches macroeconomic levels. By 2020 a DX economy will emerge and it will become the core of what New Zealand industries focus on. From the board level through to the C-Suite, Kiwi organisations must be prepared to think and act digital when the DX economy emerges in 2017.

​What are the top 10 tech trends for New Zealand in 2017?
Top 15 Kiwi tech storylines to follow in 2017

Top 15 Kiwi tech storylines to follow in 2017

​The New Year brings the usual new round of humdrum technology predictions, glaringly general, unashamedly safe and perpetually predictable. But while the industry no longer sees value in “cloud is now the norm” type projections, value can be found in following developments of the year previous, analysing behaviours and patterns to formulate a plan for the 12 months ahead. Consequently, here’s the top Kiwi tech storylines to follow in 2017...

Top 15 Kiwi tech storylines to follow in 2017
Show Comments