Menu
Microsoft wants to help small businesses book appointments online

Microsoft wants to help small businesses book appointments online

Its new Bookings service lets customers schedule time over the web

Small business owners are getting a new feature tailored just for them in Microsoft Office 365 -- a full-service system for scheduling appointments for their services over the internet.

Microsoft Bookings is a new service that makes it possible for business owners to create their own scheduling page, and then let potential customers make an appointment online.

It's supposed to be a boon for businesses used to running that process through a series of emails, phone calls, or text messages.

Customers will be able to look at a list of prices, and then schedule time for an appointment with a list of employees. Bookings will then email the customers a confirmation including an invitation they can put on their calendars.

On the back end of the system, business owners will be able to see a calendar with all of the appointments scheduled through Bookings, across all of the employees that they manage. It's also possible to reschedule, cancel, or re-assign appointments from that screen as well.

Every customer who schedules an appointment through Bookings will be put into a list of contacts so that business owners will be able to follow up with them about their appointments.

Microsoft also plans to make a Bookings mobile app available so that it's easier to manage the system while away from a computer.

Right now, Bookings is only available to users of Office 365 Business Premium, Microsoft's high-end offering for small business users. The company won't say whether it plans to bring the service to any of its other subscription offerings.

The service is rolling out to customers who are on the First Release program starting Wednesday, with all Business Premium customers worldwide getting access to Bookings within the coming months.

The service is aimed at an audience that often doesn't get a whole lot in the way of exclusive love from the company. The move may make it more likely for small business owners to switch from Office 365 Personal, or upgrade their business subscription to get access to the additional capabilities.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Office 365Microsoft

Featured

Slideshows

Reseller News launches inaugural Hall of Fame lunch

Reseller News launches inaugural Hall of Fame lunch

Reseller News welcomed 2015 and 2016 inductees - Darryl Swann, Dave Rosenberg, Gary Bigwood, Keith Watson, Mike Hill and Scott Green - to the inaugural Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed how the channel can collectively work together to benefit New Zealand, the Kiwi skills shortage and the future of the industry. Photos by Maria Stefina.

Reseller News launches inaugural Hall of Fame lunch
Educating from the epicentre - Why distributors are the pulse checkers of the channel

Educating from the epicentre - Why distributors are the pulse checkers of the channel

​As the channel changes and industry voices deepen, the need for clarity and insight heightens. Market misconceptions talk of an “under pressure” distribution space, with competitors in that fateful “race for relevance” across New Zealand. Amidst the cliched assumptions however, distribution is once again showing its strength, as a force to be listened to, rather than questioned. Traditionally, the role was born out of a need for vendors and resellers to find one another, acting as a bridge between the testing lab and the marketplace. Yet despite new technologies and business approaches shaking the channel to its very core, distributors remain tied to the epicentre - providing the voice of reason amidst a seismic industry shift. In looking across both sides of the vendor and partner fences, the middle concept of the three-tier chain remains centrally placed to understand the metrics of two differing worlds, as the continual pulse checkers of the local channel. This exclusive Reseller News Roundtable, in association with Dicker Data and rhipe, examined the pivotal role of distribution in understanding the health of the channel, educating from the epicentre as the market transforms at a rapid rate.

Educating from the epicentre - Why distributors are the pulse checkers of the channel
Kiwi channel reunites as After Hours kicks off 2017

Kiwi channel reunites as After Hours kicks off 2017

After Hours made a welcome return to the channel social calendar last night, with a bumper crowd of distributors, vendors and resellers descending on The Jefferson in Auckland to kickstart 2017. Photos by Maria Stefina.

Kiwi channel reunites as After Hours kicks off 2017
Show Comments