Menu
​Interactive Intelligence takes out advanced AWS partner status

​Interactive Intelligence takes out advanced AWS partner status

“Few, if any contact centre market leaders are willing to build a completely new cloud platform."

Amazon Web Services (AWS) has named Interactive Intelligence Group an Advanced Technology Partner in the AWS Partner Network (APN).

As a provider of cloud services for customer engagement, communications and collaboration, the company’s latest cloud services are delivered from its PureCloud platform, the first cloud platform using micro-service architecture built atop the scalable AWS Cloud designed to deliver functionality for contact centres and enterprises.

“Few, if any contact centre market leaders are willing to build a completely new cloud platform, and a completely new set of applications to deliver a truly superior customer experience,” says Keith Dawson, Research Analyst, Ovum.

“But Interactive Intelligence has done just that with its PureCloud platform. By combining the unique advantages of micro-service architecture running on AWS, with rich omni-channel customer engagement, communications and collaboration services, the company has seriously raised the bar for competitors.”

The APN is a global partner program that helps partners build a successful AWS-based business by providing technical, marketing, and go-to-market support.

Of the tens of thousands of members of the APN, only a small fraction have achieved Advanced Technology Partner status and as an APN Advanced Technology Partner, Interactive Intelligence has access to a variety of tools, training, and support to further enhance its PureCloud platform.

“Lots of things set AWS apart in the computing and data storage market: experience, pace of innovation, and global footprint, to name just a few,” adds Brendan Maree, Senior vice president of Australia and New Zealand, Interactive Intelligence.

“Beyond that, our PureCloud platform takes unique advantage of many other AWS offerings. For customers, this means a competitive advantage through lower costs, faster time to market, and reduced risk.”

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags amazoninteractive intelligenceCloudAWS

Slideshows

IN PICTURES: Ingram Micro Innovation hits Auckland with Hewlett Packard Enterprise

IN PICTURES: Ingram Micro Innovation hits Auckland with Hewlett Packard Enterprise

Ingram Micro completed its nationwide roadshow in Auckland last month, kicking off its Innovation Hour series with Hewlett Packard Enterprise. Uncovering the latest in storage, networking and servers, the event outlined key market trends for resellers in 2016 and beyond.

IN PICTURES: Ingram Micro Innovation hits Auckland with Hewlett Packard Enterprise
IN PICTURES: FireEye celebrates channel at 2016 Partner Conference

IN PICTURES: FireEye celebrates channel at 2016 Partner Conference

FireEye welcomed 143 channel partners and distributors to FireEye's 2016 annual Partner Conference, FireEye A/NZ Momentum - held at Establishment in Sydney. Delegates heard from senior trans-Tasman channel leaders, marketing and the product divisions in the morning, with FireEye customers, incident responders and threat intelligence analysts sharing knowledge during the afternoon.

IN PICTURES: FireEye celebrates channel at 2016 Partner Conference
Show Comments