Menu
​NZ digitalisation takes shape as Govt transactions shift online

​NZ digitalisation takes shape as Govt transactions shift online

For the first time, a majority of New Zealanders' most common transactions with government now occur digitally.

For the first time, a majority of New Zealanders' most common transactions with government now occur digitally.

Internal Affairs Minister Peter Dunne says the latest figures show that the average digital uptake for the December 2015 quarter is 52.9 percent.

“It's excellent progress; this latest figure is 6.6 percentage points higher than the same quarter in 2014, 6.2 percentage points above the September quarter, and well above the baseline 29.9 percent in June 2012,” Dunne says.

For Dunne, this progress result shows the Government is “on track” to exceed the Result 10 Target that by 2017, an average of 70 percent of New Zealanders’ most common transactions with government will happen online.

“New Zealanders have become used to information, services and products being available online, on demand, anywhere, any time. It's perfectly reasonable for them to expect the same service from the public sector, as they would from the private sector,” he adds.

“To that end, agencies delivering services to the public increasingly need to work together to provide services designed around the way New Zealanders live their lives, rather than based on government structures and outputs.

“This will produce payoffs over time by reducing per-transaction service delivery and longer term costs, ensuring more people receive what they're entitled to, and better compliance.”

Dunne says the Department of Internal Affairs measures a range of ten typical government services, now available online - booking a DOC asset, using SmartGate, renewing adult passports, filing an individual tax return, paying individual tax, applying for financial assistance, applying for an IRD number, paying for vehicle licence, paying a fine, and visa applications.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags digitalgovernment

Slideshows

Top 50 defining moments of the New Zealand channel in 2016

Top 50 defining moments of the New Zealand channel in 2016

Reseller News looks back on a tumultuous 12 months for the New Zealand channel, assessing the fallout from a year of sizeable industry change. Whether it be local or global mergers and acquisitions, distribution deals or job changes, the channel that started the year differs somewhat to the one set to finish it - Reseller News assesses the key moments that made 2016.​

Top 50 defining moments of the New Zealand channel in 2016
​Hewlett Packard Enterprise honours high achieving NZ channel

​Hewlett Packard Enterprise honours high achieving NZ channel

Hewlett Packard Enterprise honoured its top performing Kiwi partners at the second running of its HPE Partner Awards in New Zealand, held at a glitzy ceremony in Auckland. Recognising excellence across eight categories - from distributors to resellers - the tech giant celebrated its first year as a standalone company, following its official split from HP in 2015.

​Hewlett Packard Enterprise honours high achieving NZ channel
Nutanix treats channel partners to Christmas cruise

Nutanix treats channel partners to Christmas cruise

Nutanix recently took to the seas for a Christmas Cruise around Sydney Harbour with its Australia and New Zealand staff, customers and partners to celebrate a stellar year for the vendor. With the sun out, they were all smiles and mingled over drinks and food.

Nutanix treats channel partners to Christmas cruise
Show Comments