Menu
Microsoft pulls Windows 10 Mobile update after users hit snags

Microsoft pulls Windows 10 Mobile update after users hit snags

Problems include an inaccurate low storage notification

Microsoft has pulled an update to Windows 10 after users reported a wide variety of issues with the upgrade process, according to a post on the company's Answers technical support forum. 

The patch, which was the first cumulative update Microsoft made to its mobile operating system after launching it, has been pulled from public update channels, moderator Mike Mongeau said. Users were reporting that the update wasn't being offered, that it appeared to get stuck at 0 percent and that low storage notifications showed up after the update was installed.

According to Mongeau's post, Microsoft's engineering teams are working on fixing the update. People who are seeing "low storage" notifications can safely ignore them. It's not clear when a fix will be available, however.

Users who have pending updates, whether from applications or the system itself, should make sure that they leave their phone connected to power until the patching process finishes. Users who have already installed the update will still be able to upgrade to the next version of Windows 10 Mobile. 

It's a black mark on the recent launch of Microsoft's latest mobile operating system. Windows 10 Mobile is supposed to help drive interest in Windows smartphones by allowing developers to build one application for the new Windows Universal App Platform and release it for smartphones, tablets, PCs and other devices running Windows 10. 

If the OS is plagued by more problems like these, existing Windows smartphone owners may be reticent to upgrade, thereby blunting the appeal of releasing a smartphone app through the Windows Store. If that happens, it would be bad news for Microsoft's mobile operating system. 

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Windows 10 Mobile

Slideshows

Meet the leading HP partners in New Zealand...

Meet the leading HP partners in New Zealand...

HP has recognised its top performing partners in New Zealand at the second annual 2016 HP Partner Awards, held at a glittering bash in Auckland. The HP Partner Awards recognises and celebrates excellence, growth, consistency and engagement of its top partners. This year also saw the addition of several new categories, resulting in 11 companies winning across 11 award categories.

Meet the leading HP partners in New Zealand...
Channel comes together as Ingram Micro Showcase hits Auckland

Channel comes together as Ingram Micro Showcase hits Auckland

Ingram Micro outlined its core focuses for 2017 at Showcase in Auckland, bringing together the channel for a day of engaging keynotes, compelling breakout sessions and new technologies.

Channel comes together as Ingram Micro Showcase hits Auckland
Show Comments