Menu
Apple flub leaves users confused over 'damaged' apps

Apple flub leaves users confused over 'damaged' apps

The problem was caused by letting a security certificate expire

Mac users who rely on apps provided through Apple's App Store are facing some confusion Thursday after an error message caused by Apple incorrectly said that they had to re-install their applications.

The problem, as identified by developer Paul Haddad of Tapbots (the makers of the popular Tweetbot client) is that Apple's Mac App Store security certificates expired Thursday, five years after their original creation. Without a valid security certificate, apps that users tried to open would throw up an ominous message that said an app was "damaged" and couldn't be opened.

Apple quickly tried to fix the problem by pushing a new certificate that expires in 2035 (instead of 2015), but that wasn't before some users were forced to log in to the store again in order to get access to their apps (which wasn't helped by some people forgetting their Apple ID password) and others re-installed the apps in order to try and fix the problem.

People who are still having an issue opening Mac App Store apps should be able to just restart their computers to fix the problem.

While this problem has a fairly easy fix, it would seem to illustrate a key point about Apple's treatment of its storefront for desktop applications. While the company launched the Mac App Store in 2011 for users of OS X Snow Leopard, it hasn't received nearly as much love as its counterpart on iOS, much to the chagrin of Mac developers.

Case in point: Apple hasn't expanded its TestFlight service for beta testing apps to the Mac App Store, despite adding support for testing apps on the new Apple TV. This incident would appear to be yet another sign of Apple's lack of focus on the platform.

Subscribe here for up-to-date channel news

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Apple

Featured

Slideshows

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

Revealed at a glitzy bash in Sydney at the Ivy Penthouse, the first StorageCraft Partner Awards locally saw the vendor honour its top-performing partners with ASI Solutions, SMBiT Pro, Webroot, ACA Pacific and Soft Solutions New Zealand taking home the top awards. Photos by Maria Stefina.

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards
Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

​Synnex and Lenovo hosted 18 resellers for an action-packed weekend adventure in RotoVegas, taking in white water rafting on the Kaituna River, as well as quad biking and dinner at Stratosfare​, overlooking Lake Rotorua at the top of Mount Ngongotaha​. Photos by Synnex.

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip
Show Comments