OKI, a global manufacturer of business printers and multifunction devices, has established the OKI Data New Zealand branch office.
As reported first by Reseller News, the move follows the recent announcement by OKI’s master distributor in New Zealand, Comworth Technologies, to realign its business focus and exit distribution.
Consequently, OKI will now service resellers and customers directly from Auckland.
In addition, as part of the transition OKI has recruited former sales and technical Comworth staff who collectively have many years of experience and knowledge in working with OKI products for New Zealand customers.
“Either directly or via authorised distributors and resellers, our customers will continue having access to our award-winning range of products and industry-leading three years warranty that they have come to expect,” says Dennie K. Kawahara, Managing Director, OKI Data Australia and New Zealand.
“Establishing a direct presence assures continuous product availability.
“Furthermore, we’ll be working closer and more strategically with our partners, enabling us to be more responsive to and more closely cater to reseller and customer pre and post sale requirements.
“We have great products to offer and some exciting, innovative products on the horizon as well.”
While continuing programs such as Try OKI, Kawahara says OKI’s New Zealand partners will also possess the opportunity to be part of OKI’s new partner program which offers marketing support, hands-on technical training, online training via OKI Academy, and the chance to be part of the annual ‘OKI Club’ incentive trip.
During the past month, OKI has been working with its reseller network in New Zealand to ensure an east transition to new trading accounts and ordering processes.
Kawahara says OKI’s new sales, service and support centre in Auckland is based at 8 Antares Place.
“We cannot be more excited about this and look forward to working with our partners in New Zealand,” Kawahara adds.