Avaya has completed the acquisition of Esna Technologies, a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and mid-market companies.
Through the acquisition, Avaya claims it will enable end-users to access multi-vendor communications capabilities, such as voice, video, IM/presence, conferencing and messaging, from within cloud-based business applications using their device of choice.
“For all the effort that the industry has invested in business communications, most offers fall woefully short of the seamless user experience that leads to effortless engagement,” says Gary E. Barnett, SVP and GM, Avaya Engagement Solutions.
“It’s time for the convergence of communications and business applications, time for enabling communications from the browsers of public or private cloud-based applications people use every day, and time for the user experience to be one click to engage.
“With Esna and Avaya, that’s the value proposition - coming soon to a browser near you.”
Founded in 1989, Esna is headquartered in Richmond Hill, Ontario. The transaction includes the acquisition of intellectual property, assets, employees and customers of Esna, which is now a wholly-owned subsidiary of Avaya.
“Esna and Avaya are building the future of collaboration experience - a future where communication is embedded directly into the applications, processes and workflows that drive how work gets done,” adds Mohammad Nezarati, CEO, Esna.
“By uniting our strengths and resources, we’ll be able to offer truly innovative solutions that give companies real choice when it comes to the applications and devices they use to communicate and collaborate with their employees, customers and partners.”