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Tech and staff training "vital" for NZ businesses

Tech and staff training "vital" for NZ businesses

Most small to large businesses across New Zealand engaged in technology and in training their staff in 2014, with internet and broadband connection also up among Kiwi firms.

Most small to large businesses across New Zealand engaged in technology and in training their staff in 2014, with internet and broadband connection also up among Kiwi firms.

That's according to recent Statistics New Zealand findings, which also reports that nearly ninety percent of employees in across the country work in businesses that have six or more employees.

The Business Operations Survey samples businesses of that size, which make up 10 percent of businesses in New Zealand.

"Nearly 50 percent of businesses use the Internet to sell goods and services, but for most businesses, these sales make up less than 10 percent of their total sales," says Jason Attewell, Business Performance Manager, Statistics New Zealand.

Of businesses using the Internet, just under one-quarter used a fibre-optic connection for ultra-fast broadband in 2014 with the report concluding that "the larger the business, the more likely they were to be using fibre."

In 2014, 84 percent of businesses provided training to their staff – down from 89 percent the previous year - the top three areas of training in 2014 were in health and safety, customer service/sales skills, and computer skills.

Tourism sales and investment in expansion increased slightly since 2013. In 2014, 29 percent of businesses were investing in expansion, while 24 percent were involved in export sales.

“This reflects a longer-term trend," Attewell adds. "The number of businesses with export sales has gone up more than 50 percent since 2010, and those investing in expansion have also gone up over the same period.

"While the survey doesn’t ask for dollar amounts, the results show a strong trend in these participation rates across industries."

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