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Zendesk targets A/NZ expansion following top-level reshuffle

Zendesk targets A/NZ expansion following top-level reshuffle

"We’re at an exciting point in Zendesk’s growth and we know that both Adam and Paul will thrive on the challenge of continued success for the company."

Zendesk has appointed Adam Clark as regional vice president of sales for Australia and New Zealand and Paul Bichsel as director of success for the Asia Pacific region.

As part of a rapidly growing team of nearly 60 people in Australia and New Zealand and 140 across the wider APAC region, Clark will be responsible for driving sales and leading Zendesk’s sales team in Australia and New Zealand.

Meanwhile, Bichsel will be responsible for presales and customer success across APAC, helping customers transform their customer service to customer engagement.

The two appointments arrive as Zendesk continues its growth across A/NZ and APAC, reaching more than 6,700 paid customer accounts for Zendesk and Zopim across the region.

In further local activity at the senior level in Zendesk, Amy Foo is promoted to vice president of finance and operation for Asia Pacific from her previous role as director of finance and operations.

"We’re very pleased to have both Adam and Paul on board to support our Zendesk customers across the region and our growing team in the Asia Pacific region," Foo says.

"We’re at an exciting point in Zendesk’s growth and we know that both Adam and Paul will thrive on the challenge of continued success for the company."

Based in Zendesk’s local headquarters in Melbourne, Foo believes both appointments will be an integral part of the team as Zendesk continues its growth both in A/NZ and across Asia.

Clark joins Zendesk’s ANZ team from his previous role as director of sales, IT and employee services for Zendesk in the US while Bichsel comes from his previous role as Presales Manager at Zendesk.

With more than 52,000 customer accounts globally, Zendesk’s cloud software is used across 150 countries and 40 languages.

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