Menu
Mandarin Oriental removes malware after payment card breach

Mandarin Oriental removes malware after payment card breach

The hotel group has not identified the affected hotels

Luxury hotelier Mandarin Oriental has removed malicious software that was used to steal credit card data from some of its hotels in the U.S. and Europe, the company said Thursday.

The security codes for the cards were not compromised, it said, although it wasn't clear if that referred to the cards' PIN (personal identification number) or the three-digit CVV code on the back. No other personal information was taken, the company said in a statement.

An investigation is underway by law enforcement and forensic specialists. An "isolated number of hotels in the U.S. and Europe were affected," but none in Asia, the company said.

The hotel chain said the malicious software had been "undetectable by all anti-viral systems." Officials could not immediately be reached for further comment.

The retail industry has been battling an increase in attacks that extract card data from payment systems. Retailers are required by credit card companies to follow the PCI Data Security Standard (PCI-DSS), a set of guidelines for handling card data securely.

But criminals have exploited a hole where payment card details are briefly stored unencrypted in a computer's RAM and can be recovered. That type of malware collects the card details after a card has been swiped.

Although security products are updated to detect POS malware, cybercriminals often change its code to evade antivirus scanners. Retailers including Home Depot and Target have experienced large leaks of payment card that have been attributed to point-of-sale (POS) malware.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Mandarin Oriental Hotel Groupsecuritydata breach

Slideshows

Meet the leading HP partners in New Zealand...

Meet the leading HP partners in New Zealand...

HP has recognised its top performing partners in New Zealand at the second annual 2016 HP Partner Awards, held at a glittering bash in Auckland. The HP Partner Awards recognises and celebrates excellence, growth, consistency and engagement of its top partners. This year also saw the addition of several new categories, resulting in 11 companies winning across 11 award categories.

Meet the leading HP partners in New Zealand...
Channel comes together as Ingram Micro Showcase hits Auckland

Channel comes together as Ingram Micro Showcase hits Auckland

Ingram Micro outlined its core focuses for 2017 at Showcase in Auckland, bringing together the channel for a day of engaging keynotes, compelling breakout sessions and new technologies.

Channel comes together as Ingram Micro Showcase hits Auckland
Show Comments