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INSIGHT: How to identify the best NZ managed services partner

INSIGHT: How to identify the best NZ managed services partner

Without the right advice and understanding, Kiwi companies can make the wrong choices resulting in wasted expenditure, business inefficiencies and reduced revenue.

The commodification of ICT and the rise of cloud computing makes it easy for organisations in New Zealand to pick and choose between suppliers of hardware, software, networks and data centres.

However, without the right advice and understanding, Kiwi companies can make the wrong choices resulting in wasted expenditure, business inefficiencies and reduced revenue.

A managed services partner can mitigate this risk and help organisations keep costs low while achieving significant business benefits.

“Proprietary operating systems are a thing of the past,” says Stephen McCarthy, Senior Business Consultant, Managed Services Group, UXC Connect.

“Hardware vendors have been forced by market pressure to make their equipment interoperable with that of other vendors.”

Theoretically, McCarthy believes this means that companies are now in a good position to make the right technology choices for their business.

“Plus, with the range of technology options available through cloud-based delivery models and on an ‘as-a-service’ basis, ICT teams are spoilt for choice,” he adds.

“However, if ICT is not their core business, it can seem as though organisations need an army of experts to simply understand what’s available.

“And that’s before they ensure that potential vendors and service providers have the bare minimum understanding of their real business.”

Every organisation in New Zealand, no matter how small, needs key staff members with an understanding of technology, according to McCarthy.

“The primary focus of these internal ICT teams should be developing new ideas about how technology can enable unique business advantage, rather than simply making existing systems work smoothly,” he adds.

“Internal IT organisations can benefit from the support of a managed service or trusted systems integration partner to make these technology decisions.”

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