Menu
CES 2015 Day Three: A Kiwi in Vegas...

CES 2015 Day Three: A Kiwi in Vegas...

VMob Business Strategy Director Christopher Dawson offers his thoughts on the Consumer Electronics Show - live from Las Vegas...

During Day Two I wrote about how marketers can use data from connected devices to improve customer experience and increase sales.

Of course this depends on the device being popular and there also needs to be a strong value proposition before customers choose to supply their data to brands.

One such device is the Liif, a connected pillbox that alerts you or someone else when you forget to take your meds. When I spoke to the founder, Daniel Weng today he said he was already in talks with marketers from a pharmacy chain and a drug company.

There are lots of these connected devices here to excite marketers but one that has got more attention than any other is the connected car.

The automakers made a lot of noise this year but a lot of it just wasn’t relevant for today’s marketer. The march towards self-driving cars continues unabated but the product development cycle is long so the reality of us all watching ads on TV while cars drive us to work seems a way off.

Passenger safety and comfort were common themes this year, as were fuel economy and emission reductions.

To capitalize on the trend for connected cars, marketers will need to work out how they can use driving data to create value for their customers.

Insurance companies, fuel companies and auto retailers among others are well placed to take advantage of this but from what I could see, only the automakers themselves were using data to improve the experience of their customers and increase sales.

There are thousands of marketers at CES. Rather than just scheduling back-to-back meetings with their agencies and other suppliers, they are increasingly scanning the floors for stand out products and putting them to good use for their brands.

This year Lowes demonstrated how they are using the virtual reality headset Oculus Rift, which was a huge success at CES last year.

Using 3D and augmented reality technologies it is possible for Lowe’s customers to see what their home improvements will look like before they start renovating. This reduces purchase indecision and improves customer satisfaction.

Marketers can also use it to increases sales by recommending complementary products. It is currently being trialled at selected stores in Canada. It’s not particularly connected but it is cool, I tried it and it is a good example of why more and more marketers are coming to CES.

At the same stand I was introduced to an “autonomous retail robot” but that was just ridiculous and slightly terrifying, which just goes to prove, not all innovations at CES should be used by marketers to try and improve customer experience and increase sales.

By Christopher Dawson - Business Strategy Director, VMob

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags CESVmob

Slideshows

Top 50 defining moments of the New Zealand channel in 2016

Top 50 defining moments of the New Zealand channel in 2016

Reseller News looks back on a tumultuous 12 months for the New Zealand channel, assessing the fallout from a year of sizeable industry change. Whether it be local or global mergers and acquisitions, distribution deals or job changes, the channel that started the year differs somewhat to the one set to finish it - Reseller News assesses the key moments that made 2016.​

Top 50 defining moments of the New Zealand channel in 2016
​Hewlett Packard Enterprise honours high achieving NZ channel

​Hewlett Packard Enterprise honours high achieving NZ channel

Hewlett Packard Enterprise honoured its top performing Kiwi partners at the second running of its HPE Partner Awards in New Zealand, held at a glitzy ceremony in Auckland. Recognising excellence across eight categories - from distributors to resellers - the tech giant celebrated its first year as a standalone company, following its official split from HP in 2015.

​Hewlett Packard Enterprise honours high achieving NZ channel
Nutanix treats channel partners to Christmas cruise

Nutanix treats channel partners to Christmas cruise

Nutanix recently took to the seas for a Christmas Cruise around Sydney Harbour with its Australia and New Zealand staff, customers and partners to celebrate a stellar year for the vendor. With the sun out, they were all smiles and mingled over drinks and food.

Nutanix treats channel partners to Christmas cruise
Show Comments