Menu
Salesforce.com says wearables push is catching on with customers, partners

Salesforce.com says wearables push is catching on with customers, partners

The vendor is planning to prominently feature apps for wearable devices at the upcoming Dreamforce conference

Salesforce.com partner ClickSoftware has created this wearable app that employees can use to track their shifts.

Salesforce.com partner ClickSoftware has created this wearable app that employees can use to track their shifts.

A few months after launching a developer toolkit for writing apps that run on wearable devices, Salesforce.com says the concept is gaining traction with customers and partners.

The initiative, which is called Wear, launched with a number of hardware partners, including Google, Philips, Samsung and Fitbit. Now Epson, Jawbone, Meta, Oculus and Vuzix have joined the party, Salesforce.com said in an announcement Thursday.

While much of the interest in wearables to date has centered on consumer applications, there's a wealth of potential for the enterprise as well, said Daniel Debow, senior vice president of emerging technologies at Salesforce.com.

To that end, a number of Salesforce.com partners are building wearable apps aimed at business uses, such as the one APX-Labs has created for field-service workers. It runs on Google Glass and similar devices, giving technicians the ability to create trouble tickets with voice commands, gain access to a machine's repair history and receive real-time multimedia training on how to make a fix, among other things.

Another new app by ClickSoftware gives workers a way to track and manage their shifts on their smartwatches.

Meanwhile, Proximity Insight has developed an application for the hospitality industry that uses Android Wear to alert staffers that an important customer is nearby, giving them the ability to provide special attention.

These applications and a number of others will be generally available within roughly a month, according to Debow. Salesforce.com is also planning to make wearables a big part of its annual Dreamforce conference in San Francisco next month.

While Salesforce.com so far has left wearable app development largely to its partners, that's by design, Debow said.

"The first thing we're doing is learning, first from our ISV partners," he said. "We're watching what they're doing, we're co-building with them, we're supporting them."

Salesforce.com field representatives have also been demonstrating partner applications to customers, helping the company figure out what types of scenarios are in demand.

The vendor is also putting additional platform enhancements for wearables on its internal road map, Debow said. While it's not announcing any native wearable applications of its own just yet, "stay tuned," he added.

Salesforce.com may be wise to jump on the wearables bandwagon. While it had already adopted a "mobile-first" approach to software development, those efforts have centered on tablet and smartphone screens. Earlier this year, Gartner predicted that wearables will be responsible for "50 percent of total mobile app interactions" by 2017.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags peripheralsSalesforce.comOculussoftwaremobileVuzixjawbonephilipsmobile applicationssamsungconsumer electronicsGoogle

Slideshows

Top 50 defining moments of the New Zealand channel in 2016

Top 50 defining moments of the New Zealand channel in 2016

Reseller News looks back on a tumultuous 12 months for the New Zealand channel, assessing the fallout from a year of sizeable industry change. Whether it be local or global mergers and acquisitions, distribution deals or job changes, the channel that started the year differs somewhat to the one set to finish it - Reseller News assesses the key moments that made 2016.​

Top 50 defining moments of the New Zealand channel in 2016
​Hewlett Packard Enterprise honours high achieving NZ channel

​Hewlett Packard Enterprise honours high achieving NZ channel

Hewlett Packard Enterprise honoured its top performing Kiwi partners at the second running of its HPE Partner Awards in New Zealand, held at a glitzy ceremony in Auckland. Recognising excellence across eight categories - from distributors to resellers - the tech giant celebrated its first year as a standalone company, following its official split from HP in 2015.

​Hewlett Packard Enterprise honours high achieving NZ channel
Nutanix treats channel partners to Christmas cruise

Nutanix treats channel partners to Christmas cruise

Nutanix recently took to the seas for a Christmas Cruise around Sydney Harbour with its Australia and New Zealand staff, customers and partners to celebrate a stellar year for the vendor. With the sun out, they were all smiles and mingled over drinks and food.

Nutanix treats channel partners to Christmas cruise
Show Comments