Menu
Salesforce.com CRM upgrade puts heavy emphasis on mobile

Salesforce.com CRM upgrade puts heavy emphasis on mobile

Scores of new enhancements in the upcoming Winter '15 release flesh out the Salesforce1 mobile app

Salesforce.com's development teams are continuing their steady pace of improvements to the Salesforce1 mobile application, which first debuted at last year's Dreamforce conference.

More than 50 features being rolled out as part of the upcoming Winter '15 release of Salesforce.com's CRM (customer relationship management) suite target the mobile app, according to a set of release notes recently posted on its website.

On the whole, the updates focus on improving the app's usability while also giving users the ability to do more things.

One of the more significant updates is a new "action bar" that replaces the previous "action tray." The bar uses a different layout scheme that provides access to more actions -- such as "post," "edit" and "new contact"-- are available in one place by touching a button. This feature will be available initially in the browser version of Salesforce1, and added to the downloadable version later, according to the release notes.

Other new features include the ability for to attach files to comment streams, and an improved search experience.

For the latter, Salesforce has made the global search bar accessible from the application header, rather than users "having to switch away from their work to the navigation menu," the notes state. It will also be possible to narrow the scope of a search to records related to a single object in the system.

A slew of additional mobility improvements center on information sharing, visuals, task management and other areas.

The Winter '15 release has updates in store for core sales functionality as well, as the second version of Salesforce.com's territory management capabilities will be generally available.

Territory Management 2.0 gives managers the ability to safely conceptualize new sales territories by cloning an existing territory model, which can then be tweaked.

Salesforce.com will also roll out a panoply of improvements to its Data.com contact information service, Force.com development platform, Work.com performance management application, Chatter collaboration tool and customer service software. These are detailed at length in the Winter '15 release notes, which run nearly 300 pages.

Customers can get access to Winter '15 as soon as Sept. 5, when a sandbox preview period begins, with a general launch to come some weeks later.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com

Subscribe here for up-to-date channel news

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Internet-based applications and servicesCustomer Relationship ManagementapplicationsSalesforce.comsoftwarecloud computinginternet

Featured

Slideshows

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

Revealed at a glitzy bash in Sydney at the Ivy Penthouse, the first StorageCraft Partner Awards locally saw the vendor honour its top-performing partners with ASI Solutions, SMBiT Pro, Webroot, ACA Pacific and Soft Solutions New Zealand taking home the top awards. Photos by Maria Stefina.

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards
Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

​Synnex and Lenovo hosted 18 resellers for an action-packed weekend adventure in RotoVegas, taking in white water rafting on the Kaituna River, as well as quad biking and dinner at Stratosfare​, overlooking Lake Rotorua at the top of Mount Ngongotaha​. Photos by Synnex.

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip
Show Comments