Menu
Sony gaming websites down over unpaid bills

Sony gaming websites down over unpaid bills

Payment notifications ended up in a junk mail folder, Sony executive says

Sony on Wednesday was struggling to ensure access to game-related websites that went offline apparently because of unpaid domain name bills.

Sony Online Entertainment (SOE) sites www.soe.com and www.sonyonline.net were sometimes redirecting users to generic holding pages from Network Solutions.

Some SOE-related sites for games such as Everquest, Everquest 2, Landmark and H1Z1 were also apparently affected.

A spokesperson at Sony's headquarters in Tokyo said the electronics giant was looking into the matter.

On Twitter, however, SOE President John Smedley suggested that the company had failed to pay its website bills.

"The payment notifications went to a junk email box," Smedley tweeted, adding, "Someone left and it got caught in the replacements junk filter. Simple as that. Embarrassing as that. No point dodging."

"DNS problems could take up to 48 hours to resolve," he wrote, adding, "We are really really sorry on this one folks. Embarrassing and preventable. We screwed up."

"The login issues reported this morning have begun to be resolved," an SOE community relations staffer wrote in a forum post on Tuesday.

"However, some players may be unable to connect to SOE services intermittently for up to 48 hours, including websites, forums and games. We apologize for the inconvenience."

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags gamesonline servicessony

Slideshows

Top 50 defining moments of the New Zealand channel in 2016

Top 50 defining moments of the New Zealand channel in 2016

Reseller News looks back on a tumultuous 12 months for the New Zealand channel, assessing the fallout from a year of sizeable industry change. Whether it be local or global mergers and acquisitions, distribution deals or job changes, the channel that started the year differs somewhat to the one set to finish it - Reseller News assesses the key moments that made 2016.​

Top 50 defining moments of the New Zealand channel in 2016
​Hewlett Packard Enterprise honours high achieving NZ channel

​Hewlett Packard Enterprise honours high achieving NZ channel

Hewlett Packard Enterprise honoured its top performing Kiwi partners at the second running of its HPE Partner Awards in New Zealand, held at a glitzy ceremony in Auckland. Recognising excellence across eight categories - from distributors to resellers - the tech giant celebrated its first year as a standalone company, following its official split from HP in 2015.

​Hewlett Packard Enterprise honours high achieving NZ channel
Nutanix treats channel partners to Christmas cruise

Nutanix treats channel partners to Christmas cruise

Nutanix recently took to the seas for a Christmas Cruise around Sydney Harbour with its Australia and New Zealand staff, customers and partners to celebrate a stellar year for the vendor. With the sun out, they were all smiles and mingled over drinks and food.

Nutanix treats channel partners to Christmas cruise
Show Comments