Menu
Uber agrees to limit 'surge pricing' during emergencies, natural disasters

Uber agrees to limit 'surge pricing' during emergencies, natural disasters

The ride-for-hire service could have faced legal action under New York's price gouging statute

Uber has agreed to put a cap on its tactic of raising prices during emergencies and natural disasters.

The agreement with New York State Attorney General Eric Schneiderman came after the service received sharp criticism for raising prices during extreme weather that hit New York earlier this year. In some cases, passengers were charged more than US$100 for rides of just a few miles.

Schneiderman had held out the prospect of prosecution under New York's price gouging statute as he talked to the company.

Under the deal, Uber will still exercise "surge pricing" -- a dynamic adjustment of fares to suit demand -- but the price it charges will be limited during "abnormal disruptions of the market," which typically refers to weather-related emergencies and natural disasters, but also encompasses things like power failures, civil disorder and wars.

At those times, Uber will be limited to "the normal range of prices it charged in the preceding sixty days." When calculating that rate, there will be an additional exclusion on "the three highest prices charged on different days during that period."

While the agreement just covers New York state, Schneiderman's office said Uber is going to roll out a similar cap nationwide.

"Uber is expected to announce a national policy to limit pricing in emergencies that is based on this agreement," it said in a statement.

Uber CEO Travis Kalanick carefully praised the agreement in a statement and promoted it as a model for possible future regulatory agreements with other arms of government.

"This policy intends to strike the careful balance between the goal of transportation availability with community expectations of affordability during disasters," he said. "Our collaborative solution with Attorney General Schneiderman is a model for technology companies and regulators in local, state and federal government."

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags UberInternet-based applications and servicesAutomotiveindustry verticalsinternet

Featured

Slideshows

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow Electronics introduced Tenable Network Security to local resellers in Sydney last week, officially launching the distributor's latest security partnership across Australia and New Zealand. Representing the first direct distribution agreement locally for Tenable specifically, the deal sees Arrow deliver security solutions directly to mid-market and enterprise channel partners on both sides of the Tasman.

Arrow exclusively introduces Tenable Network Security to A/NZ channel
Examining the changing job scene in the Kiwi channel

Examining the changing job scene in the Kiwi channel

Typically, the New Year brings new opportunities for personnel within the Kiwi channel. 2017 started no differently, with a host of appointments, departures and reshuffles across vendor, distributor and reseller businesses. As a result, the job scene across New Zealand has changed - here’s a run down of who is working where in the year ahead…

Examining the changing job scene in the Kiwi channel
​What are the top 10 tech trends for New Zealand in 2017?

​What are the top 10 tech trends for New Zealand in 2017?

Digital Transformation (DX) has been a critical topic for business over the last few years and IDC is now predicting a step change as DX reaches macroeconomic levels. By 2020 a DX economy will emerge and it will become the core of what New Zealand industries focus on. From the board level through to the C-Suite, Kiwi organisations must be prepared to think and act digital when the DX economy emerges in 2017.

​What are the top 10 tech trends for New Zealand in 2017?
Show Comments