Westpac NZ has signed a collaboration agreement with Samsung NZ by which the two companies will share knowledge and work together on innovations and solutions.
These will be made available on select Samsung smart devices, including tablets and smart TVs, in the country to make banking easier for Westpac customers.
Under the agreement Samsung will give Westpac early access to its smart devices. This means the bank can work with Samsung in developing financial applications and services that will be ready when the device is available for purchase, as it did with the Galaxy S5 smartphone and finger scanner.
According to Westpac, the move will benefit its digital strategy, the centre piece of which will be the online banking platform that will be rolled out to customers by the end of the year. “Once complete, our fully responsive online banking platform will deliver all banking capability online that currently requires the customer to visit a branch or call our contact centre. Being able to collaborate with Samsung and share knowledge and insights will help us deliver industry leading innovation that Samsung can take to the world,” said Westpac NZ CEO Peter Clare.
The bank’s current online banking platform gets more than eight million visits a month, and Westpac NZ expects this to increase when the new platform is rolled out.