Menu
CIOs look to services-led strategies: Logicalis

CIOs look to services-led strategies: Logicalis

IT decision makers risk being pushed aside without adopting a more strategic role

Managed services provider (MSP), Logicalis, argues that chief information officers (CIOs) must take on a more strategic role within their organisation or risk being pushed aside by line of business managers.

The claim comes on the back of a survey of 186 CIOs and IT directors from mid-market organisations in 24 countries across Europe, North America, Latin America and Asia-Pacific (APAC). It indicates that of the 72 per cent of CIOs who expressed a view, 60 per cent agree that line of business managers will become more prominent in IT decision making over the next three years.

Logicalis attributes the trend to the growing availability of externally-available Cloud services and expectations of technology and application consumerisation.

The survey also found that about 73 per cent of respondents want to spend at least half of their time on strategic activities, although 53 per cent claim to currently spend 70 per cent or more of their time on day-to-day management of technology.

“IT leadership is now actively looking to drive a services-led transformation strategy to realign from a technology-defined function to one that is services-defined,” Logicalis Australia managed services director, Daniel Sultana, said.

“But CIOs are not only looking to transform their IT systems. We interpret these common themes as CIOs striving to change the way IT is perceived by the wider organisation.”

“Creating a service-defined enterprise in which IT and line of business are working towards shared priorities is now a crucial mandate for the CIOs we surveyed. It seems clear that CIOs will now focus their teams on delivering an IT experience comparable with external services providers, and will also engage with services partners to assist them in achieving the service maturity and agility necessary to compete for internal business in the coming years.”

Other findings within the study indicate 63 per cent of CIOs see streamlining and optimising technology infrastructure as vital to freeing up time to focus on strategic goals, with 31 per cent stating they would consolidate the use of manage services, selecting single vendor to manage specific technologies and services.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags servicesLogicalisMSPCloudstrategyCIO

Featured

Slideshows

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow Electronics introduced Tenable Network Security to local resellers in Sydney last week, officially launching the distributor's latest security partnership across Australia and New Zealand. Representing the first direct distribution agreement locally for Tenable specifically, the deal sees Arrow deliver security solutions directly to mid-market and enterprise channel partners on both sides of the Tasman.

Arrow exclusively introduces Tenable Network Security to A/NZ channel
Examining the changing job scene in the Kiwi channel

Examining the changing job scene in the Kiwi channel

Typically, the New Year brings new opportunities for personnel within the Kiwi channel. 2017 started no differently, with a host of appointments, departures and reshuffles across vendor, distributor and reseller businesses. As a result, the job scene across New Zealand has changed - here’s a run down of who is working where in the year ahead…

Examining the changing job scene in the Kiwi channel
​What are the top 10 tech trends for New Zealand in 2017?

​What are the top 10 tech trends for New Zealand in 2017?

Digital Transformation (DX) has been a critical topic for business over the last few years and IDC is now predicting a step change as DX reaches macroeconomic levels. By 2020 a DX economy will emerge and it will become the core of what New Zealand industries focus on. From the board level through to the C-Suite, Kiwi organisations must be prepared to think and act digital when the DX economy emerges in 2017.

​What are the top 10 tech trends for New Zealand in 2017?
Show Comments