Menu
Obamacare website issues will be fixed, Obama promises

Obamacare website issues will be fixed, Obama promises

The US government has 'no excuse' for the problems that have plagued HealthCare.gov, the president says

U.S. President Barack Obama promises Monday that the ailing HealthCare.gov will be fixed.

U.S. President Barack Obama promises Monday that the ailing HealthCare.gov will be fixed.

More than a half million U.S. residents have signed up for health insurance under the Affordable Care Act despite ongoing problems with HealthCare.gov, one of the main ways to shop for the new health plans, U.S. President Barack Obama said Monday.

There is "no excuse" for the problems that have plagued HealthCare.gov since the site went live Oct. 1, Obama added during a speech. He promised the problems with the website being slow and users being unable to complete their applications would be fixed, with the administration bringing in some of the "best IT talent" in the U.S. as part of a so-called tech surge announced Sunday.

"Nobody's madder than me about the fact that the website isn't working as well as it should, which means it's gonna get fixed," Obama said. "Everybody who wants insurance through the marketplace will get insurance. Period."

Obama's speech came as The New York Times, quoting anonymous contractors working on the website, said it may take weeks before HealthCare.gov is working properly.

Obama didn't break down where the more than 500,000 U.S. residents who've signed up for health insurance completed their applications. In addition to HealthCare.gov, residents can sign up for insurance under the so-called Obamacare law through the phone and in person at community health centers and hospitals, and 16 states are operating their own health insurance marketplaces.

HealthCare.gov has had nearly 20 million visitors since Oct. 1, Obama said.

The Department of Health and Human Services has hired more phone operators to staff call centers for people who want to sign up over the phone, Obama said. The agency will also contact people who've tried to sign up for insurance on the website and have encountered problems, he said.

U.S. residents without health insurance still have more than five months to sign up for health insurance in an open enrollment period, Obama noted. Many people who've signed up have been able to buy insurance for the first time or have saved hundreds of dollars a month in premiums, he said. One Pennsylvania man wrote Obama that he and his wife will save about US$900 a month by buying insurance through Obamacare.

"The product -- the health insurance -- is good," Obama said. "The prices are good. It is a good deal. People don't just want it, they're showing up to buy it."

While much of the criticism of Obamacare has focused on the website problems, the 2010 law is not "just about a website," he said.

Grant Gross covers technology and telecom policy in the U.S. government for The IDG News Service. Follow Grant on Twitter at GrantGross. Grant's email address is grant_gross@idg.com.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags Government use of ITregulationU.S. Department of Health and Human ServicesBarack Obamagovernment

Featured

Slideshows

Educating from the epicentre - Why distributors are the pulse checkers of the channel

Educating from the epicentre - Why distributors are the pulse checkers of the channel

​As the channel changes and industry voices deepen, the need for clarity and insight heightens. Market misconceptions talk of an “under pressure” distribution space, with competitors in that fateful “race for relevance” across New Zealand. Amidst the cliched assumptions however, distribution is once again showing its strength, as a force to be listened to, rather than questioned. Traditionally, the role was born out of a need for vendors and resellers to find one another, acting as a bridge between the testing lab and the marketplace. Yet despite new technologies and business approaches shaking the channel to its very core, distributors remain tied to the epicentre - providing the voice of reason amidst a seismic industry shift. In looking across both sides of the vendor and partner fences, the middle concept of the three-tier chain remains centrally placed to understand the metrics of two differing worlds, as the continual pulse checkers of the local channel. This exclusive Reseller News Roundtable, in association with Dicker Data and rhipe, examined the pivotal role of distribution in understanding the health of the channel, educating from the epicentre as the market transforms at a rapid rate.

Educating from the epicentre - Why distributors are the pulse checkers of the channel
Kiwi channel reunites as After Hours kicks off 2017

Kiwi channel reunites as After Hours kicks off 2017

After Hours made a welcome return to the channel social calendar last night, with a bumper crowd of distributors, vendors and resellers descending on The Jefferson in Auckland to kickstart 2017. Photos by Maria Stefina.

Kiwi channel reunites as After Hours kicks off 2017
Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow Electronics introduced Tenable Network Security to local resellers in Sydney last week, officially launching the distributor's latest security partnership across Australia and New Zealand. Representing the first direct distribution agreement locally for Tenable specifically, the deal sees Arrow deliver security solutions directly to mid-market and enterprise channel partners on both sides of the Tasman.

Arrow exclusively introduces Tenable Network Security to A/NZ channel
Show Comments