Menu
New Heat from FrontRange

New Heat from FrontRange

Vendor announces 2013 version of its hybrid IT service management solution

FrontRange has announced the release of Heat 2013, the updated version of the service management solution designed to simultaneously support on-premise, multi-tenant cloud and/or hybrid deployments from a single, unified platform.

The 2013 version includes a new user interface, the ability to post messages directly to specified service teams, through the use of the new Social Groups, and My Watch List, a feature which provides one-click access to recent work or accessed items to improve service analyst's productivity. The new capabilities also include Cloud Connect, a customisable UI, new web services APIs, IE 10 support and language localisation, with German, Dutch and Portuguese now supported, in addition to English, French and Spanish.

To help customers easily migrate to and/or from a cloud or on-premise deployment, Heat 2013 features a configuration management tool for simplified setup.

"FrontRange is committed to rapid and ongoing innovation and the development of our Hybrid platform is another example of how our product development roadmap responds to current industry trends and customer needs," says FrontRange CTO, Udo Waibel. "Heat allows customer application configurations to seamlessly migrate between cloud and/or on-premise delivery to provide customers the flexibility of choice, advanced capabilities and complete end-to-end service management offerings."

Heat 2013 will be generally available from the end of May.

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Featured

Slideshows

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow exclusively introduces Tenable Network Security to A/NZ channel

Arrow Electronics introduced Tenable Network Security to local resellers in Sydney last week, officially launching the distributor's latest security partnership across Australia and New Zealand. Representing the first direct distribution agreement locally for Tenable specifically, the deal sees Arrow deliver security solutions directly to mid-market and enterprise channel partners on both sides of the Tasman.

Arrow exclusively introduces Tenable Network Security to A/NZ channel
Examining the changing job scene in the Kiwi channel

Examining the changing job scene in the Kiwi channel

Typically, the New Year brings new opportunities for personnel within the Kiwi channel. 2017 started no differently, with a host of appointments, departures and reshuffles across vendor, distributor and reseller businesses. As a result, the job scene across New Zealand has changed - here’s a run down of who is working where in the year ahead…

Examining the changing job scene in the Kiwi channel
​What are the top 10 tech trends for New Zealand in 2017?

​What are the top 10 tech trends for New Zealand in 2017?

Digital Transformation (DX) has been a critical topic for business over the last few years and IDC is now predicting a step change as DX reaches macroeconomic levels. By 2020 a DX economy will emerge and it will become the core of what New Zealand industries focus on. From the board level through to the C-Suite, Kiwi organisations must be prepared to think and act digital when the DX economy emerges in 2017.

​What are the top 10 tech trends for New Zealand in 2017?
Show Comments